FAQ's

Q1. What kind of products does your eCommerce company sell?

A: We offer a wide variety of physical products, ranging from electronics and gadgets to home decor and personal accessories. Our product selection is constantly changing to keep up with the latest trends and customer preferences.

Q2. Is shipping free for all orders?

A: We offer free shipping on all orders over $50 within the United States. For orders under $50, we charge a flat rate of $5.99 for shipping.

Q3. What is your return policy?

A: We have a 30-day return policy for all products, as long as they are unused, in their original packaging, and in resellable condition. Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Q4. How do I track my order?

A: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on our website or the shipping carrier's website.

Q5. What payment methods do you accept?

A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

Q6. How can I contact customer support with any questions or concerns? 

A:Please contact  info@DancingToadShop.com or call us at  +1(888)713-3112

Q7.Are there any discounts or promotions currently available on the website? 

A:For the latest sales, new releases, and more, visit the home page; there will be a “Join Dancing Toad Shop” field at the bottom. Just enter your email and click “sign up.”